It would be great if FurnishWEB emailed acknowledgments!

We Agree! FurnishWEB is designed to email notifications for orders entered, orders acknowledged, and orders shipped.

Each of us have used applications that require the user to be logged in to the application in order to get notification of new transactions. That's a pain and its easy to forget to check for recent activity. Inevitably something gets missed and nobody wants that.

We are all email users. Well, a huge percentage of us are, and if you happen to be a FurnishWEB user, an email address is required. Many people check email several times each day. In fact, most of our communication is now done with email. So what better way to notify sales reps and retailers of new orders or shipments than email!

FurnishWEB does not wish to be labeled as a spammer. So we've created the option for each individual user to elect whether or not to receive FurnishWEB notifications. Here's how you can change these options.

STEP 1:
After logging into FurnishWEB, press the My Account link in the upper right menu.




STEP 2:
Check the appropriate boxes next to the email notifications desired.





Selecting Email Me when an order is placed will send an email when an order is entered or booked into FurnishWEB. The order will be in a Pending status until it is acknowledged by the factory.

Selecting Email Me when an order is Acknowledged and Shipped will tell FurnishWEB to send an email when the factory acknowledges an order that was entered using FurnishWEB. This option will also tell FurnishWEB to send an email when that order is Shipped.

Selecting Email Me when and Order is entered from sources from outside FurnishWEB will tell FurnishWEB to email acknowledgments and ship notices for orders that were not entered via FurnishWEB such as faxed orders, phoned orders, emailed orders, or EDI orders.

STEP 3:
Here's just a little more information. My Profile is also the area where a user can change their personal data including their FurnishWEB password.


















STEP 4:

After you've updated your account information click the save button. You're done!

Remember you can always come back here to update your information and preferences.

* Make sure do-not-reply@furnishweb.com is on your safe list for spam blockers.

What kind of Photo files should I upload?

FurnishWEB supports most image formats. We recommend JPEG images for quality and file size. By default Furnishweb sets categories of Primary, Alt. Photo, and Print Version.

Primary is uploaded and resized as the default picture for the product. It is also the one that prints on the photo sheet.

Alt. Photo is uploaded and appears in the files list on the product page. This category is used for alternate views of the product. Examples would be close ups of carving details, metal accents, or maybe the doors on a cabinet open to show the inside.

Print Version is uploaded as a special CYMK JPEG for printing color ads or posters. These are larger than typical RGB (Screen based) JPEG images and should only be used for printing.

In some cases clients like to have the already converted Hi-res Version of the Primary and Alternative photos available for use by their Sales Representatives and customers. These also come in handy for the Product Detail Sheet.

We recommend these be Uploaded to 2 Categories Hi-Res Photo and Alt. Hi-Res Photo . The hi-res photo being the larger version of the primary photo and the alt. hi-res photo's being the larger versions of the alt. photos.

Keeping the photos in a few distinct categories will help greatly in using the FurnishWEB photo export. FurnishWEB will export all the photos to an ftp site you choose and resize them in 3 separate sizes for use on your public website ( See www.pulaskifurniture.com ). We also export a handy cross reference for you to import into your other systems to use the photos.

Photos are not the only thing the Product file library can do. Since the files have permissions by user type, uploading sketches for Pending Products, 3-D cad drawings, product specifications and assembly instructions is helpful and secure. Anything that your dealers, sales reps, or staff are looking for and have questions about can easliy be uploaded and accessed.

If you have any more questions or more suggestions please feel free to contact us.

What's up with the Gray Tabs?

The grayed out tabs at the top of your screens are features that have not yet been activated by that manufacturer.

For example this person can see Products, Dealers, Downloads and Reports. Orders, Invoices and the Order Pad have not yet been turned on.

"If I click on them nothing happens."

This is true and it's designed to work this way. In most cases these other features will be coming soon. The data has just not been uploaded to FurnishWEB yet.

If you would like to have these features implemented by your manufacturer please contact your furniture Sales Rep , Manufacturer or Furnishweb. We are working with them to get our users the most up to date information as possible.

What's the Downloads Section

Here at FurnishWEB we believe in sharing. The Downloads feature is a great way to share relevant information with your Staff, Dealers, and Sales representatives.

What is the downloads feature?

It's a separate tab on the website (http://my.furnishweb.com/index.cfm?go=downloads.show_list) that is viewable by all users and allows you to share any type of file. The individual files can be anything, Word Documents, PDFs, Excel, Images, etc. Each of these files has it's own permission based on the types of users invited to FurnishWEB.

How do I upload files?

If you are a staff user you click on the Downloads Tab and then on the Add Download link at the top of the screen. You'll see a form like this one appear :

The File box let's you browse for a file on your local computer to upload to the website.

The Category options let you either select a existing category or add a new one.

The Title let's you enter a friendly name for the file you are uploading.

The Remark box lets you add a description.

The Seen by options lets you control who can see the file on the website and download it. If Dealers is selected all users can see the files. If Reps is selected then Staff and Reps can see and download the file, and if Staff is selected only Staff can see and download the files.

How can I use the Downloads feature?

You can upload any useful information you have that you would like to share with your users, for example:

• high quality logos for printed ads (Helps reduce mailing costs and phones calls.)
• Special Sale/Promotional Price Sheets (Make sure you add a Starting and End Date)
• Market Information
• Color PDF versions of Collection Brochures
• Print Quality ads for your dealers to use

The possibilities are endless. So what are you waiting for?

Go upload some information for your users. Share already!