We're happy to share that Internet Databases, the company that created and supports FurnishWEB, turned 10 years old this year.
Take a look at the full press release.
Congrats Internet Databases!
Monday, July 13, 2009
Sunday, March 29, 2009
FurnishWEB ... from a Sales Rep
"FurnishWEB allows me, from the time of placing my order to track orders, monitor ship dates and monitor the current availability from all shipping facilities.
With the FurnishWEB my customers don't have to wait or place multiple calls to check order status, stock availability and shipping of their product and they also have at their disposal the ability to print out photo's of individual items or collections. With site access to the web 24/7, I am finding customers are excited about the instant gratification of a quick and efficient way to monitor and track orders and seeing the availability of merchandise at a click of a mouse. With all of these options available to both the customer and the sales representative I feel that the ability to service all customers and the promise of a quicker more efficient shipping and delivery time becomes a reality."
Quoted from George Bruns, Independent Furniture Sales Representative.
Thank you, George. I couldn't have said it better myself!
Quoted from George Bruns, Independent Furniture Sales Representative.
Thank you, George. I couldn't have said it better myself!
Wednesday, January 28, 2009
Smart Sales ... a higher level of sales analysis.
Why did we do it? Now?
Around the middle of 2008 we launched a new release of FurnishWEB that included dealer level sales analysis. Release 3.0.6 - Dealer Sales History and Analysis was a beta release for us and entered the world without much fanfare. However, it laid the groundwork for our recent Smart Sales functions.
Now, with Smart Sales, we have data accumulated and reportable for entire territories. This allows a sales rep or sales manager to compare year-over-year data for a territory ... product, dealer, and collection data aggregated, totaled, and sortable quickly and easily. There's even a series of PDF reports to snap shot the data for printable review.
Now a sales rep can quickly answer questions such as:
How does it work?
The difference is easy to identify when you log into FurnishWEB as a sales rep, customer service, or sales manager. You'll see three quick charts on the overview page; Top Sellers, Top Collections, and Top Dealers. What a great way to get a feel for your territory in one glance!
For sales managers, the order summary, invoice summary, Smart Sales charts, and all the data visible on the Overview tab can be filtered by territory.
With our initial Release 3.0.6 - Dealer Sales History and Analysis, FurnishWEB provided a way to review sales history for one dealer. Now with new Smart Sales tab, sales reps and sales management can review entire territories included looking at a sortable report of all that territory's dealers. Select the type of report and press the Go! button. Then click on the column header such as YTD $ to resort the data. Or click the Print link to get a PDF report of the data.
Its really quite simple to operate, but quite powerful and empowering to the sales rep. Also remember that this data is built from aggregating invoice data. Many of our clients did not begin sending invoices to FurnishWEB until midway through 2008. For this reason, Last Year data may not reflect the entire year for each manufacturer.
Try out our new Smart Sales ... we think you'll like it.
What else is there?
We have included a couple of other items in this release.
First, you can now multi-select order status when entering criteria for order searches or order reports by CNTRL-Click for Windows and Apple-Click for Mac OS X.
Second, there are two new order statuses being used by some of our manufacturers; Scheduled and In-process.
And lastly, the cursor now defaults to the search box when first entering a new page or tab of FurnishWEB. Previously, the user needed to click into to the search box to begin typing.
Thank you all for your continued support of FurnishWEB. We're truly glad you're here.
Around the middle of 2008 we launched a new release of FurnishWEB that included dealer level sales analysis. Release 3.0.6 - Dealer Sales History and Analysis was a beta release for us and entered the world without much fanfare. However, it laid the groundwork for our recent Smart Sales functions.
Now, with Smart Sales, we have data accumulated and reportable for entire territories. This allows a sales rep or sales manager to compare year-over-year data for a territory ... product, dealer, and collection data aggregated, totaled, and sortable quickly and easily. There's even a series of PDF reports to snap shot the data for printable review.
Now a sales rep can quickly answer questions such as:
- Who are my dealers this year-to-date? Last year-to-date?
- Which of my dealers has the most product on open sales orders?
- What products or collections are the biggest sellers in my territory? For specific dealers?
How does it work?
The difference is easy to identify when you log into FurnishWEB as a sales rep, customer service, or sales manager. You'll see three quick charts on the overview page; Top Sellers, Top Collections, and Top Dealers. What a great way to get a feel for your territory in one glance!
For sales managers, the order summary, invoice summary, Smart Sales charts, and all the data visible on the Overview tab can be filtered by territory.
With our initial Release 3.0.6 - Dealer Sales History and Analysis, FurnishWEB provided a way to review sales history for one dealer. Now with new Smart Sales tab, sales reps and sales management can review entire territories included looking at a sortable report of all that territory's dealers. Select the type of report and press the Go! button. Then click on the column header such as YTD $ to resort the data. Or click the Print link to get a PDF report of the data.
Its really quite simple to operate, but quite powerful and empowering to the sales rep. Also remember that this data is built from aggregating invoice data. Many of our clients did not begin sending invoices to FurnishWEB until midway through 2008. For this reason, Last Year data may not reflect the entire year for each manufacturer.
Try out our new Smart Sales ... we think you'll like it.
What else is there?
We have included a couple of other items in this release.
First, you can now multi-select order status when entering criteria for order searches or order reports by CNTRL-Click for Windows and Apple-Click for Mac OS X.
Second, there are two new order statuses being used by some of our manufacturers; Scheduled and In-process.
And lastly, the cursor now defaults to the search box when first entering a new page or tab of FurnishWEB. Previously, the user needed to click into to the search box to begin typing.
Thank you all for your continued support of FurnishWEB. We're truly glad you're here.
Tuesday, January 27, 2009
FurnishWEB adds Smart Sales!
Internet Databases has introduced Smart Sales, a sales analysis tool that is fully integrated into FurnishWEB, its popular web-based customer service and sales force application for the home furnishings industry.
"Our clients have asked us to supply their sales representatives with improved research tools, making them more efficient and effective when communicating with customers," says Barry Welch, founder and president of Internet Databases. "The Smart Sales upgrade to FurnishWEB helps sales representatives identify product lines that facilitate their retail customers' success by allowing them to be more strategic and targeted with their offerings."
Smart Sales is a web-based analysis tool that provides a territory-wide view of sales history, by aggregating product, collections, retailers, finishes, and product types with current to previous year comparisons. It is an upgrade to retailer-level tools of the previous FurnishWEB release. The data is consolidated from actual shipment detail records and presented in an easy-to-use grid format. Sales representatives and sales management can perform research and print reports to analyze a territory, set goals and targets, and it can also be used to meet with a client. It includes dashboard graphs that give sales representatives valuable information on their top retailers, collections, and products at a glance and it is available globally, 24/7.
"Smart Sales is integrated within the other functions of FurnishWEB providing links to dealers, products and sales orders from within the analysis tool itself" says customer care manager Jilian Metz. "This allows sales representatives, customer service personnel, sales management, and retailers to all look at the same data in the same format. This truly streamlines sales channel communications within all business applications."
"The home furnishings industry is looking for ways to identify opportunity in their markets and sales channels," says Barry Welch, "and we are proud to to offer our clients' a tool to accomplish this." Smart Sales is available to FurnishWEB clients beginning January 28, 2009.
ABOUT INTERNET DATABASES - Internet Databases of Blacksburg, Virginia is a custom web development company that has been serving the furniture industry since 1999. The internet software provider develops custom solutions that enhance customer relationships through business-to-business transactions, sales force automation, online catalogs, and online order processing. FurnishWEB is an order management extranet targeted at home furnishings manufacturers and importers. The subscription-based application has features that include online order entry and status; product information and inventory status; photo library and sales and management reporting.
For more information visit www.furnishweb.com or contact a representative at info@furnishweb.com.
"Our clients have asked us to supply their sales representatives with improved research tools, making them more efficient and effective when communicating with customers," says Barry Welch, founder and president of Internet Databases. "The Smart Sales upgrade to FurnishWEB helps sales representatives identify product lines that facilitate their retail customers' success by allowing them to be more strategic and targeted with their offerings."
Smart Sales is a web-based analysis tool that provides a territory-wide view of sales history, by aggregating product, collections, retailers, finishes, and product types with current to previous year comparisons. It is an upgrade to retailer-level tools of the previous FurnishWEB release. The data is consolidated from actual shipment detail records and presented in an easy-to-use grid format. Sales representatives and sales management can perform research and print reports to analyze a territory, set goals and targets, and it can also be used to meet with a client. It includes dashboard graphs that give sales representatives valuable information on their top retailers, collections, and products at a glance and it is available globally, 24/7.
"Smart Sales is integrated within the other functions of FurnishWEB providing links to dealers, products and sales orders from within the analysis tool itself" says customer care manager Jilian Metz. "This allows sales representatives, customer service personnel, sales management, and retailers to all look at the same data in the same format. This truly streamlines sales channel communications within all business applications."
"The home furnishings industry is looking for ways to identify opportunity in their markets and sales channels," says Barry Welch, "and we are proud to to offer our clients' a tool to accomplish this." Smart Sales is available to FurnishWEB clients beginning January 28, 2009.
ABOUT INTERNET DATABASES - Internet Databases of Blacksburg, Virginia is a custom web development company that has been serving the furniture industry since 1999. The internet software provider develops custom solutions that enhance customer relationships through business-to-business transactions, sales force automation, online catalogs, and online order processing. FurnishWEB is an order management extranet targeted at home furnishings manufacturers and importers. The subscription-based application has features that include online order entry and status; product information and inventory status; photo library and sales and management reporting.
For more information visit www.furnishweb.com or contact a representative at info@furnishweb.com.
Wednesday, May 7, 2008
Ligna Launches New Site Powered by FURNISHWEB
Ligna Furniture's new public website is powered by FurnishWEB.
Storing their photos in the Photo Library not only makes them easy to manage it automatically resizes and exports them for use on their public website. Eliminating the need to upload high-res photography for customers to download and then upload and resizing the images for their public site.
Exporting the product information from FurnishWEB allows their public website to always be in sync with their product catalog. Product updates are transfered to the public website automatically from FurnishWEB.
If you would like more information on how FurnishWEB can help automate your public website don't hesitate to contact us.
Tuesday, April 29, 2008
It would be great if FurnishWEB emailed acknowledgments!
We Agree! FurnishWEB is designed to email notifications for orders entered, orders acknowledged, and orders shipped.
Each of us have used applications that require the user to be logged in to the application in order to get notification of new transactions. That's a pain and its easy to forget to check for recent activity. Inevitably something gets missed and nobody wants that.
We are all email users. Well, a huge percentage of us are, and if you happen to be a FurnishWEB user, an email address is required. Many people check email several times each day. In fact, most of our communication is now done with email. So what better way to notify sales reps and retailers of new orders or shipments than email!
FurnishWEB does not wish to be labeled as a spammer. So we've created the option for each individual user to elect whether or not to receive FurnishWEB notifications. Here's how you can change these options.
STEP 1:
After logging into FurnishWEB, press the My Account link in the upper right menu.
STEP 2:
Check the appropriate boxes next to the email notifications desired.
Selecting Email Me when an order is placed will send an email when an order is entered or booked into FurnishWEB. The order will be in a Pending status until it is acknowledged by the factory.
Selecting Email Me when an order is Acknowledged and Shipped will tell FurnishWEB to send an email when the factory acknowledges an order that was entered using FurnishWEB. This option will also tell FurnishWEB to send an email when that order is Shipped.
Selecting Email Me when and Order is entered from sources from outside FurnishWEB will tell FurnishWEB to email acknowledgments and ship notices for orders that were not entered via FurnishWEB such as faxed orders, phoned orders, emailed orders, or EDI orders.
STEP 3:
Here's just a little more information. My Profile is also the area where a user can change their personal data including their FurnishWEB password.
STEP 4:
After you've updated your account information click the save button. You're done!
Remember you can always come back here to update your information and preferences.
* Make sure do-not-reply@furnishweb.com is on your safe list for spam blockers.
Each of us have used applications that require the user to be logged in to the application in order to get notification of new transactions. That's a pain and its easy to forget to check for recent activity. Inevitably something gets missed and nobody wants that.
We are all email users. Well, a huge percentage of us are, and if you happen to be a FurnishWEB user, an email address is required. Many people check email several times each day. In fact, most of our communication is now done with email. So what better way to notify sales reps and retailers of new orders or shipments than email!
FurnishWEB does not wish to be labeled as a spammer. So we've created the option for each individual user to elect whether or not to receive FurnishWEB notifications. Here's how you can change these options.
STEP 1:
After logging into FurnishWEB, press the My Account link in the upper right menu.
STEP 2:
Check the appropriate boxes next to the email notifications desired.
Selecting Email Me when an order is placed will send an email when an order is entered or booked into FurnishWEB. The order will be in a Pending status until it is acknowledged by the factory.
Selecting Email Me when an order is Acknowledged and Shipped will tell FurnishWEB to send an email when the factory acknowledges an order that was entered using FurnishWEB. This option will also tell FurnishWEB to send an email when that order is Shipped.
Selecting Email Me when and Order is entered from sources from outside FurnishWEB will tell FurnishWEB to email acknowledgments and ship notices for orders that were not entered via FurnishWEB such as faxed orders, phoned orders, emailed orders, or EDI orders.
STEP 3:
Here's just a little more information. My Profile is also the area where a user can change their personal data including their FurnishWEB password.
STEP 4:
After you've updated your account information click the save button. You're done!
Remember you can always come back here to update your information and preferences.
* Make sure do-not-reply@furnishweb.com is on your safe list for spam blockers.
Thursday, April 3, 2008
Release 3.0.6 - Dealer Sales History and Analysis
Dealer Sales History and Analysis
We are very pleased to announce a new version of FurnishWEB launching just a few weeks after our last release and just in time for the High Point Furniture Market. FurnishWEB now has screens for Dealer Sales Analysis! This type of reporting has been one of the top requests from our clients and their users. We're are very glad to meet these requests and provide yet more value to our customers.
FurnishWEB accumulates and summarizes invoice sales information by customer and product for sales analysis and reporting. We've taken this summarized data and provided several online tools creating a more meaningful understanding of each dealer's sales history.
Dealer Dashboard Updates
On the Dealer Dashboard there are two new pieces of information; Collections Year-To-Date (YTD) and Top Sellers YTD. The Collections pie chart displays the collections a dealer has purchased most in the current year. The Top Sellers lists the top 10 products the dealer purchased this year.
Dealer Sales Tools
There is also a new link on the Dealer Dashboard to Sales Tools. Sales Tools is deceptively simple but this link conceals some real power! Sales Tools is an interactive, sortable summary of sales information. Sales history can be summarized by product, collection, type, family, class and finish ... each column is sortable providing the ability to find the Best Sellers in each category.
Sales reps should find this area especially useful when preparing a visit with the dealer. We anticipate this tool to quickly become some of the most used web pages in FurnishWEB!
This page shows you:
Other Patches and Fixes
With this release we've also included some minor improvements based on user feedback. There are now links to the Collection, Finish, Family, Class and Types while viewing a Product Detail. This will allow a quick return to the product list for those categories.
We've collapsed the Shipto Locations on the Dealer dashboard so they don't fill up so much screen space and opens up space for the new Sales Analysis charts. The user can reveal the list of Shipto locations by clicking on the Shipto Bar.
Thanks to all of the sales managers, customer service reps, sales reps, and buyers that use FurnishWEB. We hope these new features will help you provide better service and do your jobs more efficiently.
We are very pleased to announce a new version of FurnishWEB launching just a few weeks after our last release and just in time for the High Point Furniture Market. FurnishWEB now has screens for Dealer Sales Analysis! This type of reporting has been one of the top requests from our clients and their users. We're are very glad to meet these requests and provide yet more value to our customers.
FurnishWEB accumulates and summarizes invoice sales information by customer and product for sales analysis and reporting. We've taken this summarized data and provided several online tools creating a more meaningful understanding of each dealer's sales history.
Dealer Dashboard UpdatesOn the Dealer Dashboard there are two new pieces of information; Collections Year-To-Date (YTD) and Top Sellers YTD. The Collections pie chart displays the collections a dealer has purchased most in the current year. The Top Sellers lists the top 10 products the dealer purchased this year.
Dealer Sales Tools
There is also a new link on the Dealer Dashboard to Sales Tools. Sales Tools is deceptively simple but this link conceals some real power! Sales Tools is an interactive, sortable summary of sales information. Sales history can be summarized by product, collection, type, family, class and finish ... each column is sortable providing the ability to find the Best Sellers in each category.
Sales reps should find this area especially useful when preparing a visit with the dealer. We anticipate this tool to quickly become some of the most used web pages in FurnishWEB!
This page shows you:
- LY $ : All Last Year Sales
- LY QTY : All Last Year Quantities
- LYTD $ : Last Year to Date Sales
- LYTD QTY: Last Year to Date Quantities
- YTD $ : Current Year to Date Sales
- YTD QTY : Current Year to Date Quantities
- Order $ : Current Backlog Order Dollar Amount
- Order QTY : Current Backlog Order Quantites
- Order Price : Minimum Price Paid for Product on Open Order
Other Patches and Fixes
With this release we've also included some minor improvements based on user feedback. There are now links to the Collection, Finish, Family, Class and Types while viewing a Product Detail. This will allow a quick return to the product list for those categories.
We've collapsed the Shipto Locations on the Dealer dashboard so they don't fill up so much screen space and opens up space for the new Sales Analysis charts. The user can reveal the list of Shipto locations by clicking on the Shipto Bar.
Thanks to all of the sales managers, customer service reps, sales reps, and buyers that use FurnishWEB. We hope these new features will help you provide better service and do your jobs more efficiently.
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